Post-OD or ED-initiated buprenorphine: we can see your patient the next business day, or the same day if our schedule allows.

Restoration Recovery is a CARF-accredited outpatient addiction treatment provider with four clinics across Southeast Tennessee and North Georgia. We accept ED handoffs as a routine workflow — including post-overdose patients and patients started on buprenorphine in the ED per the ASAM ED-induction protocol.

Speed

First appointments can be as soon as the same day. Our Chattanooga clinic is open Monday–Friday. Insurance verification takes ~5 minutes during the intake call.

Coverage

TennCare (BlueCare, UHC Community Plan, Wellpoint), commercial, Medicare, Tricare, GA Medicaid CMOs, self-pay. Most TennCare patients have $0 copay for MAT.

ED handoff workflow

Initiate buprenorphine in the ED per your hospital's ED-induction protocol (ASAM National Practice Guideline supports this). Document the dose given.
Call 423-498-2000 from the ED before discharge. Ask for the intake coordinator. Provide referring contact and patient first-name + callback number; full clinical detail follows once the patient signs a 42 CFR Part 2 release.
We book the appointment at the clinic closest to the patient as soon as we talk with them or with someone they have signed a release for. If that happens before discharge, the patient can leave the ED with an appointment time, our address, and, if your ED writes one, a buprenorphine bridge prescription to cover the gap until the first visit.
Optional secure fax to 423-498-2001 with the discharge summary, ED induction dose, and 42 CFR Part 2 release for clinical continuity.

If the ED hasn't started buprenorphine: patients in active opioid withdrawal can still be referred. At the first visit the provider prescribes Suboxone and explains when to take the first dose, which the patient takes at home. Patients who want a Sublocade or Brixadi injection start on Suboxone first; the injection is ordered at their first visit.

What we treat

OUD — buprenorphine-family: Suboxone (daily), Sublocade (monthly), Brixadi (weekly or monthly)
AUD: Vivitrol (monthly injection), Acamprosate (daily oral)
Kratom and 7-OH dependence: buprenorphine-family medications
Integrated Hepatitis C treatment alongside MAT — valuable for IV-using patients
Telehealth follow-up across TN and GA after the first in-person visit

What we do NOT offer (stabilize first)

No medical detox, no PHP, no residential, no inpatient psychiatric care. Patients in active withdrawal needing medical management (alcohol seizure risk, severe benzo withdrawal) should be stabilized inpatient first — we receive the step-down handoff cleanly. We don't dispense methadone (we are OBOT, not OTP).

Clinic schedule

Chattanooga (flagship)6141 Shallowford Rd, Suite 100, Chattanooga, TN 37421Mon–Fri 9–4:30

Cleveland2130 Chambliss Ave NW, Cleveland, TN 37311Tue & Thu 9–4:30

Soddy-Daisy210 Walmart Dr, Suite 100, Soddy-Daisy, TN 37379Mon & Wed 9–4:30

Ringgold, GA4962 Battlefield Pkwy, Ringgold, GA 30736Fri 9–4:30

Contact & credentials

Intake line: 423-498-2000 · M–F 9:00 am–4:30 pm ET
Secure fax: 423-498-2001 (discharge summary + Part 2 ROI)
Provider hub: restoration-recovery.com/for-providers
Authorized contact: Michelle Paolucci, Facility Director
NPI: 1770011652 (organization)
Accreditation: CARF International, Three-Year Accreditation
Licensure: TDMHSAS (TN clinics) · DBHDD (Ringgold GA)

Restoration Recovery · Outpatient addiction treatment in Tennessee and North Georgia · CARF-accredited · SAMHSA-registered office-based opioid treatment · 42 CFR Part 2 compliant · restoration-recovery.com

Referral Information
Fax to 423-498-2001

Print this page, complete by hand, and fax to 423-498-2001. Cover sheet should include the referring partner’s name and a callback number. The 42 CFR Part 2 release at the bottom is optional but speeds clinical communication back to your office — the patient may also sign at the first visit.

Patient information

Patient name

Date of birth

Patient phone

Best time to call

Insurance carrier

Member ID

Clinical summary

Primary substance(s) of concern

Urgency (same-day / this week / routine)

Date of referral

Brief clinical context (current meds, recent ED or inpatient stay, withdrawal status, prior MAT, co-occurring conditions):

Preferred clinic

☐ Chattanooga (Mon–Fri) ☐ Cleveland (Tue/Thu) ☐ Soddy-Daisy (Mon/Wed) ☐ Ringgold, GA (Fri) ☐ Closest to patient — we’ll choose

Referring partner

Your name & title

Facility or agency

Callback phone

Callback fax

Email (optional, post-ROI)

42 CFR Part 2 release of information — optional

By signing below, the patient authorizes Restoration Recovery, PLLC to disclose treatment status, attendance, and clinical detail back to the referring partner named above for the purpose of care coordination. Disclosure scope is limited to: treatment engagement, medication regimen, attendance, and clinical milestones relevant to the referral. This release expires one year from the date signed unless revoked earlier in writing. The patient may also sign at the first visit.

Patient signature

Date signed

Witness (if available)

Fax this completed page to 423-498-2001. We attempt to reach the patient (or the referring partner if the workflow requires it) within 24 hours. Questions? 423-498-2000, M–F 9:00 am–4:30 pm ET.