Discharge-to-outpatient handoff in one phone call.

Restoration Recovery is a CARF-accredited outpatient addiction treatment provider with four clinics across Southeast Tennessee and North Georgia. We accept discharge handoffs from inpatient detox, inpatient psychiatric stabilization, residential rehab step-downs, and post-acute medical hospitalizations where ongoing MAT is part of the discharge plan.

Insurance breadth

TennCare (BlueCare, UHC Community Plan, Wellpoint), commercial (BCBS-TN, Cigna, Aetna, Ambetter, UHC, Humana, Tricare), Medicare + Medicare Advantage, GA Medicaid CMOs (CareSource + new-for-2026 Humana/Molina/UHC), self-pay.

Geographic coverage

Four clinics across Hamilton/Bradley/Catoosa counties and the surrounding region. Telehealth follow-up across all of TN and GA after the first in-person visit reduces travel burden for rural patients.

Discharge handoff workflow

Call 423-498-2000 from the floor. Ask for the intake coordinator. Identify your hospital, the discharge date, and the patient's medication regimen at discharge.
Verify insurance during the call — takes ~5 minutes. We confirm in-network status, copay, and any prior-auth needs.
Patient signs 42 CFR Part 2 release authorizing communication back to the hospital social work team. We provide standard ROI forms; patient can also sign at the first visit.
We schedule the first appointment at the clinic closest to the patient's residence — typically same-week, often within 2–3 days. The patient leaves discharge with the appointment time, address, and bridge prescription if needed.

For patients with co-occurring Hepatitis C: we offer integrated HCV treatment alongside MAT at all four clinics — direct-acting antivirals (Epclusa, Mavyret) prescribed by the same team that manages the addiction medicine. This removes the typical multi-specialty handoff that fragments care for IV-using patients.

What we treat

Opioid use disorder — Suboxone (daily), Sublocade (monthly injection), Brixadi (weekly/bi-weekly/monthly injection)
Alcohol use disorder — Vivitrol (monthly injection), Acamprosate (daily oral)
Kratom and 7-OH dependence — buprenorphine-family medications
Stimulant, benzodiazepine, and cannabis use disorders — counseling, peer support, behavioral therapies
Group IOP, behavioral health, and psychiatric care at the Chattanooga flagship for higher-acuity patients
Integrated Hepatitis C treatment at all four clinics

What we do NOT offer (refer elsewhere first)

No medical detox, no PHP, no residential, no inpatient psychiatric care. Patients still in active medical withdrawal or acute psychiatric instability need stabilization at a higher level of care first; we receive the step-down handoff once the patient is stable for outpatient.

Clinic schedule

Chattanooga (flagship)6141 Shallowford Rd, Suite 100, Chattanooga, TN 37421Mon–Fri 9–4:30

Cleveland2130 Chambliss Ave NW, Cleveland, TN 37311Tue & Thu 9–4:30

Soddy-Daisy210 Walmart Dr, Suite 100, Soddy-Daisy, TN 37379Mon & Wed 9–4:30

Ringgold, GA4962 Battlefield Pkwy, Ringgold, GA 30736Fri 9–4:30

Contact & credentials

Intake line: 423-498-2000 · M–F 9:00 am–4:30 pm CT
Secure fax: 423-498-2001 (discharge summary + Part 2 ROI)
Provider hub: restoration-recovery.com/for-providers
Authorized contact: Michelle Paolucci, Facility Director
NPI: 1770011652 (organization)
Accreditation: CARF International, Three-Year Accreditation
Licensure: TDMHSAS (TN clinics) · DBHDD (Ringgold GA)

Restoration Recovery · Outpatient addiction treatment in Tennessee and North Georgia · CARF-accredited · SAMHSA-registered office-based opioid treatment · 42 CFR Part 2 compliant · restoration-recovery.com