Outpatient MAT for an 18-county catchment, with telehealth follow-up.

Restoration Recovery is a CARF-accredited outpatient addiction treatment provider with four clinics across Southeast Tennessee and North Georgia. We coordinate with Tennessee Department of Health navigators, county health departments, recovery coalitions (Bradley, Rhea, and the broader regional network), and community treatment councils such as CADAS to receive patients across an 18-county catchment.

Catchment

Hamilton, Bradley, Sequatchie, Bledsoe, Rhea, Marion, McMinn, Polk, Meigs (TN) plus Catoosa, Whitfield, Walker, Dade (NW Georgia). Telehealth follow-up extends reach across all of TN and GA after the first in-person visit.

Coverage

TennCare (BlueCare, UHC Community Plan, Wellpoint), Tennessee Medicaid, GA Medicaid CMOs (Amerigroup/Wellpoint, Peach State, CareSource, Humana, Molina, UnitedHealthcare), commercial, Medicare, Tricare, self-pay. Most TennCare patients have $0 copay.

Three-step navigator workflow

Call 423-498-2000 Mon–Fri 9:00–4:30 ET. Ask for the intake coordinator. Identify your role (TDH navigator, coalition coordinator, community partner) and the patient's county.
Patient signs 42 CFR Part 2 release authorizing communication back to your office. We provide standard ROI forms; patient can also sign at the first visit.
We schedule the first appointment at the closest clinic to the patient's home county once we reach the patient or someone they have signed a release for. We try to reach the patient within 24 hours of receiving the referral, and the first appointment can be as soon as the same day. After that, follow-ups can be by telehealth for patients in distant counties. Patients on an injectable medication come to the clinic for each injection.

For patients without an FDA-approved MAT match: we provide counseling and behavioral therapies for stimulant use disorder (cocaine, meth), benzodiazepine use disorder, and cannabis use disorder. The Chattanooga flagship Group IOP serves higher-acuity patients across all substance categories.

What we treat

Opioid use disorder — Suboxone (daily film/tablet); Sublocade (monthly injection) or Brixadi (weekly or monthly injection) for patients already started on Suboxone
Alcohol use disorder — Vivitrol (monthly injection), Acamprosate (daily oral)
Kratom and 7-OH dependence — buprenorphine-family medications (kratom's mu-receptor activity is buprenorphine-responsive)
Stimulant, benzodiazepine, cannabis use disorders — counseling and behavioral therapies (no FDA-approved MAT)
Group IOP and behavioral health at the Chattanooga flagship
Integrated Hepatitis C care at all four clinics

What we do NOT offer (refer elsewhere first)

No medical detox, no partial hospitalization (PHP), no residential rehabilitation, no inpatient psychiatric care, no methadone (we are OBOT, not OTP). Patients needing these levels of care should be referred to the appropriate setting first; we receive the step-down handoff once the patient is stable for outpatient.

Clinic schedule

Chattanooga (flagship)6141 Shallowford Rd, Suite 100, Chattanooga, TN 37421Mon–Fri 9–4:30

Cleveland2130 Chambliss Ave NW, Cleveland, TN 37311Tue & Thu 9–4:30

Soddy-Daisy210 Walmart Dr, Suite 100, Soddy-Daisy, TN 37379Mon & Wed 9–4:30

Ringgold, GA4962 Battlefield Pkwy, Ringgold, GA 30736Fri 9–4:30

Contact & credentials

Intake line: 423-498-2000 · M–F 9:00 am–4:30 pm ET
Secure fax: 423-498-2001 (cover sheet must include callback name + number)
Provider hub: restoration-recovery.com/for-providers
Authorized contact: Michelle Paolucci, Facility Director
NPI: 1770011652 (organization)
Accreditation: CARF International, Three-Year Accreditation
Licensure: TDMHSAS (TN clinics) · DBHDD (Ringgold GA)

Restoration Recovery · Outpatient addiction treatment in Tennessee and North Georgia · CARF-accredited · SAMHSA-registered office-based opioid treatment · 42 CFR Part 2 compliant · restoration-recovery.com

Referral Information
Fax to 423-498-2001

Print this page, complete by hand, and fax to 423-498-2001. Cover sheet should include the referring partner’s name and a callback number. The 42 CFR Part 2 release at the bottom is optional but speeds clinical communication back to your office — the patient may also sign at the first visit.

Patient information

Patient name

Date of birth

Patient phone

Best time to call

Insurance carrier

Member ID

Clinical summary

Primary substance(s) of concern

Urgency (same-day / this week / routine)

Date of referral

Brief clinical context (current meds, recent ED or inpatient stay, withdrawal status, prior MAT, co-occurring conditions):

Preferred clinic

☐ Chattanooga (Mon–Fri) ☐ Cleveland (Tue/Thu) ☐ Soddy-Daisy (Mon/Wed) ☐ Ringgold, GA (Fri) ☐ Closest to patient — we’ll choose

Referring partner

Your name & title

Facility or agency

Callback phone

Callback fax

Email (optional, post-ROI)

42 CFR Part 2 release of information — optional

By signing below, the patient authorizes Restoration Recovery, PLLC to disclose treatment status, attendance, and clinical detail back to the referring partner named above for the purpose of care coordination. Disclosure scope is limited to: treatment engagement, medication regimen, attendance, and clinical milestones relevant to the referral. This release expires one year from the date signed unless revoked earlier in writing. The patient may also sign at the first visit.

Patient signature

Date signed

Witness (if available)

Fax this completed page to 423-498-2001. We attempt to reach the patient, or someone they have signed a release for, within 24 hours of receiving the referral. Questions? 423-498-2000, M–F 9:00 am–4:30 pm ET.