We accept most major insurance plans.
Restoration Recovery works with a wide range of private, commercial, and government insurance programs so that financial barriers don't stand between you and care. Find your carrier below, or call us to verify your benefits in under a minute.
Straightforward coverage, clearly presented.
Our team will handle the verification process with your insurer directly. Most patients confirm coverage within one business day. If your plan isn't listed, call us — we may still be able to work with your provider.
Don't see your TennCare plan? Call us — we may still accept it.
Don't see your Georgia Medicaid plan? Call us — we may still accept it.
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Don't see your Medicare plan or supplement? Call us — we may still accept it.
Don't see your commercial carrier? Call us — we may still accept it.
Not sure what your plan covers?
Our patient services team will contact your insurer directly and confirm your benefits before your first visit. No forms, no guessing. Just call us and we'll take it from there.
Insurance & coverage, answered.
How do I know if my insurance is accepted?
Call our office at 423-498-2000 or submit a contact request and our team will verify your coverage directly with your insurer. We aim to confirm benefits within one business day.
Do you accept Medicaid and Medicare?
Yes. We are in-network with Tennessee TennCare (Medicaid), Georgia Medicaid, and traditional Medicare. Coverage details vary by plan, so we recommend calling to confirm your specific benefits.
Is telehealth covered by insurance?
Most insurance plans cover telehealth visits for behavioral health and substance use treatment. Coverage may depend on your specific plan and type of service. Our team can confirm telehealth benefits during the verification process.
What if I don't have insurance?
We offer private-pay (self-pay) options for patients without insurance coverage. Please contact us to discuss rates and payment arrangements. Our goal is to make care accessible regardless of insurance status.
Will my treatment be confidential from my employer or family?
Yes. Your treatment information is protected under HIPAA and federal substance use confidentiality regulations (42 CFR Part 2). We do not disclose your treatment to employers, family members, or other parties without your written consent.
What should I bring to my first appointment?
Bring a valid photo ID, your insurance card, and a list of any current medications. If you have prior treatment records you'd like us to review, those are welcome but not required. Our staff will guide you through the intake process.
Check your insurance before your first visit.
Tell us your name and number and our team will verify your benefits and call you back — usually within one business day. Have your insurance card handy for the callback.
Ready to take the first step?
Same-week appointments available. Most major insurance plans accepted. Call us directly or submit a request and we'll follow up within one business day.