Terms of Service

Effective Date: January 1, 2026
Last Updated: April 8, 2026

Welcome to the Restoration Recovery website (www.restoration-recovery.com). These Terms of Service ("Terms") govern your access to and use of this website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and Restoration Recovery, located at 6141 Shallowford Rd, Suite 100, Chattanooga, TN 37421. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the revised Terms.

2. Use of Website

This website is provided for informational purposes only. You may use this website to learn about Restoration Recovery, our services, and to contact us regarding treatment inquiries. You agree to use this website only for lawful purposes and in a manner that does not infringe upon or restrict the use and enjoyment of this website by any third party. Prohibited behavior includes but is not limited to:

• Attempting to gain unauthorized access to the website, its servers, or any connected databases
• Introducing viruses, malware, or other harmful code to the website
• Using automated tools, bots, scrapers, or similar technology to access or collect data from the website without our express written permission
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity
• Interfering with or disrupting the operation of the website

3. Medical Disclaimer

The information provided on this website is intended for general informational purposes only and should not be considered medical advice. The content on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, licensed counselor, or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment options.

Never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you think you may have a medical emergency, call your doctor, go to the nearest emergency department, or call 911 immediately.

Restoration Recovery does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this website. Reliance on any information provided by this website is solely at your own risk.

4. No Doctor-Patient Relationship

Use of this website, including sending an email or submitting a contact form, does not create a doctor-patient, therapist-client, or any other healthcare provider relationship between you and Restoration Recovery or any of its practitioners. A provider-patient relationship is only established through a formal intake process and signed treatment agreement at one of our clinic locations. Information exchanged through this website is not confidential and is not subject to HIPAA protections until a formal treatment relationship has been established.

5. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, and software, is the property of Restoration Recovery or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. The Restoration Recovery name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Restoration Recovery. You may not use such marks without our prior written permission.

You may view, download, and print pages from this website for your personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and other proprietary notices contained in the original materials.

6. User Conduct

When using our website, including any contact forms or interactive features, you agree to:

• Provide accurate and truthful information
• Refrain from submitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
• Refrain from submitting any content that infringes upon the intellectual property rights of any third party
• Not use the website to solicit or promote commercial services unrelated to Restoration Recovery
• Comply with all applicable local, state, national, and international laws and regulations

7. Third-Party Links

This website may contain links to third-party websites, including but not limited to social media platforms, insurance providers, mapping services, and other external resources. These links are provided for your convenience and informational purposes only. Restoration Recovery does not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is subject to those websites' own terms and conditions and privacy policies. We encourage you to review the terms and privacy policies of any third-party website you visit.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Restoration Recovery, its owners, officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to:

• Your access to, use of, or inability to access or use the website
• Any content, information, or materials obtained from the website
• Any errors, omissions, or inaccuracies in the website content
• Unauthorized access to or alteration of your transmissions or data
• Any conduct or content of any third party on the website

This website and all content, materials, and information provided on it are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Restoration Recovery disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Indemnification

You agree to indemnify, defend, and hold harmless Restoration Recovery, its owners, officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of the website, your violation of these Terms, or your violation of any rights of a third party.

10. Governing Law

These Terms of Service and any disputes arising out of or related to these Terms or your use of the website shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Hamilton County, Tennessee, and you hereby consent to the personal jurisdiction and venue of such courts.

11. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, which shall remain in full force and effect.

12. Changes to Terms

Restoration Recovery reserves the right to modify, amend, or update these Terms of Service at any time. Any changes will be effective immediately upon posting on this page with an updated "Last Updated" date. Your continued use of the website after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of any updates.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Phone: 423-498-2000
• Email: info@restoration-recovery.com
• Mail: Restoration Recovery, 6141 Shallowford Rd, Suite 100, Chattanooga, TN 37421