Accessibility Statement

Last Updated: June 15, 2026

Restoration Recovery is committed to making restoration-recovery.com accessible to people with disabilities, including those who use screen readers, keyboard navigation, screen magnification, or other assistive technology. Accessibility is part of how we serve patients, and we treat it as ongoing work that we revisit as the site changes.

1. The standard we work toward

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA — the standard most widely referenced for healthcare and public websites. We test our pages against it on a regular basis, and most of the site meets it today. Because accessibility is ongoing work, we do not claim that every page is free of every possible issue. When we find a gap, we fix it.

2. How we test our website

We review accessibility using a combination of automated and hands-on methods:

• Automated scanning: we run automated accessibility checks (axe) across our page templates.
• Keyboard-only navigation: we move through pages without a mouse to confirm every link, button, and form field can be reached and used, with a visible focus indicator.
• Screen-reader testing: we use the NVDA screen reader to confirm that headings, links, images, and form fields are announced clearly and in a sensible order.
• Zoom and text resizing: we enlarge the page to 200% to confirm content stays readable without breaking or requiring sideways scrolling.

We review accessibility again whenever we add a new page or substantially change an existing one.

3. How this website is built

This website uses standard HTML, CSS, and JavaScript and is designed to work with current versions of major browsers and common assistive technologies. Accessibility features built into the site include a skip-to-content link, text alternatives for meaningful images, labeled form fields, and a visible keyboard focus indicator.

4. Known limitations

Some content on our site comes from third parties — for example, embedded maps and links to social media — and we do not control how accessible those services are. Assistive technology and browsers also change over time. If you run into a barrier we have not caught, please tell us using the contact information below, and we will work to resolve it.

5. Get help or report a problem

If you have trouble using any part of this website, or you need information from it in a format that works better for you, we want to help. Contact us and we will assist you and work to fix the problem:

• Phone: 423-498-2000
• Email: info@restoration-recovery.com
• Mail: Restoration Recovery, 6141 Shallowford Rd, Suite 100, Chattanooga, TN 37421

We try to respond to accessibility requests within a few business days. So we can help more quickly, please describe the problem, the page you were on, and the browser or assistive technology you were using.