Restoration Recovery outpatient addiction treatment logo
Chattanooga, TN · Hamilton County · Updated September 2026

Outpatient Addiction Treatment in Chattanooga, TN

Most TennCare & commercial insurance accepted — most patients pay little to nothing out of pocket.

Restoration Recovery runs outpatient addiction treatment in Chattanooga for alcohol, opioid, and polysubstance dependence — Suboxone, Sublocade, Brixadi, Vivitrol, Acamprosate, IOP, individual counseling, behavioral health, and integrated hepatitis C care. Our flagship clinic is at 6141 Shallowford Road, five days a week, with same-week appointments and most TennCare and commercial insurance accepted.

CARF CARF Accredited ✓ Accepting New Patients ✓ Same-Week Appointments ✓ Most Insurance Accepted ✓ Telehealth Available 4.6 · 51 reviews
Main Location

Chattanooga Clinic

Address6141 Shallowford Rd, Suite 100
Chattanooga, TN 37421
Get directions →
HoursMonday – Friday · 9:00 am – 4:30 pm
Fax423-498-2001
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Start treatment at our Chattanooga clinic

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We'll call you back within 1 business day during business hours (Mon–Fri, 9:00 am–4:30 pm Eastern Time), and we'll discuss your care privately and securely by phone. This form collects only what we need to return your call, so there's no need to include medical details here. By submitting, you consent to receiving a call or text from Restoration Recovery at the number you provided. Outside our business hours, the free and confidential SAMHSA National Helpline (1-800-662-4357) and 988 Suicide & Crisis Lifeline are available 24/7.
How treatment works

How outpatient addiction treatment works at our Chattanooga clinic

Restoration Recovery provides outpatient addiction treatment at our Chattanooga clinic. You visit for appointments and go home the same day. Follow-up visits step down from weekly to every two weeks to monthly.

Your first visit typically takes 2 to 3 hours and follows a four-step flow: intake (DSM-5 assessment + COWS score for opioid use disorder), counseling evaluation, a doctor visit, and a same-day Suboxone prescription. Sublocade, Brixadi, and Vivitrol injections are ordered during the first visit and administered at a follow-up appointment. Follow-up visits are shorter (usually 30 to 45 minutes) and can often be done via telehealth from home, office, or a quiet parking spot, which helps with heavy work schedules.

Anything you share during intake, counseling, or treatment at our Chattanooga clinic is protected by HIPAA and 42 CFR Part 2 — the federal rule that specifically shields addiction-treatment records from disclosure without your written consent, except in limited cases the law allows, such as a medical emergency or a court order.

What we treat

We provide evidence-based treatment for addiction to opioids and opioid-like substances, alcohol and stimulant use disorders, benzodiazepine and cannabis dependence, and co-occurring anxiety, depression, and trauma. This clinic also treats anxiety, depression, and trauma with or without addiction treatment. The first visit for that care is in person here; after that, visits can be by telehealth.

Opioids & painkillers

heroin fentanyl oxycodone OxyContin Percocet hydrocodone Vicodin Norco morphine tramadol codeine

Alcohol & stimulants

alcohol use disorder cocaine methamphetamine Adderall Ritalin Vyvanse

Benzodiazepines, cannabis & co-occurring

Xanax Klonopin Ativan Valium cannabis use disorder anxiety depression trauma

Kratom & 7-Hydroxymitragynine (7-OH) addiction

Kratom and its concentrated derivative 7-OH are increasingly available and cause opioid-like physical dependence with severe withdrawal symptoms. Tennessee HB1649/SB1656 (“Matthew Davenport's Law”) was signed into law on May 7, 2026 (Public Chapter 950) and took effect July 1, 2026; regardless of legal status, physical dependence is real and treatable. Our providers have experience treating kratom and 7-OH dependence with MAT and clinical support tailored to its distinct withdrawal profile. For Chattanooga-specific hours, insurance, and what to expect, see kratom & 7-OH treatment in Chattanooga. For a statewide overview of treatment options now that the ban is in effect, see kratom and 7-OH addiction treatment in Tennessee.

The Chattanooga picture

What addiction and recovery look like in Hamilton County right now

Chattanooga is the urban center of Hamilton County and the starting point for most of the region's addiction recovery. Outpatient medication-assisted treatment is where most patients begin and where most of them stay — it's the largest and most-evidence-backed lane of addiction care in the country, and it's what Restoration Recovery has been built around.

Fatal overdoses in Hamilton County have dropped 38% over two years. EMS naloxone administrations are down 34% over the same window. Suspected overdose-related ER visits fell from 1,003 to 797 between the first half of 2023 and the first half of 2025 — a 21% decrease. The combined Hamilton Counted report from the County Medical Examiner and Hamilton County EMS shows fatal overdoses, naloxone use, and overdose ER visits all down across the county.

What those numbers don't show is the demand still under the surface. Fewer people are dying of overdose, but the number who need treatment has not fallen. More of them are surviving long enough to reach it. The conversations our intake team has most weeks involve patients who were revived with Narcan months ago and have been thinking about coming in ever since, patients whose prescribing doctor just retired and left them without refills, patients who quit cold turkey and relapsed inside a week, and patients who've watched a family member die and don't want to be next. That's the Chattanooga picture today: overdose deaths are falling, and the people still coming in are often the ones who survived a close call and finally decided to start.

Hamilton County fatal overdoses

First half of year, 2023 – 2025

105 H1 2023
81 H1 2024
66 H1 2025 ↓ 38% vs 2023

Source: Hamilton County Medical Examiner’s Office, Hamilton Counted 2024 Year-End Report.

EMS naloxone administrations

Hamilton County first half, 2023 – 2025

539 H1 2023
395 H1 2024
356 H1 2025 ↓ 34% vs 2023

Source: Hamilton County EMS, Hamilton Counted Naloxone Report.

Three forces driving the decline

Three things are driving the decline at once:

Naloxone is everywhere. Tennessee’s Regional Overdose Prevention Specialists (ROPS) program distributed more than 854,000 naloxone units statewide between October 2017 and June 2024, with 103,000 documented lives saved. In Chattanooga, Narcan is in patrol cars, in first-responder kits, in schools, and increasingly in private homes. The 34% drop in EMS administrations partly reflects more calls being resolved before EMS arrives.

The street fentanyl supply is shifting. CDC’s NCHS Data Brief No. 549 shows synthetic-opioid-involved deaths fell 35.6% nationally in 2024 vs 2023 — the first year-over-year decrease since synthetic opioids became the dominant cause of overdose death. The reasons are debated (supply interdiction, adulterant shifts like xylazine replacement, behavior change), but the direction is unambiguous.

More people are starting MAT. Buprenorphine prescriptions are up across East Tennessee.

What's still missing from the numbers: the people not yet in treatment but thinking about it. If that's you, call 423-498-2000 or request a callback above.

Why patients choose us

Why Chattanooga Patients Start Treatment at Restoration Recovery

Outpatient medication-assisted treatment is the largest and most-evidence-backed lane of addiction care in the country. For the overwhelming majority of patients with opioid or alcohol use disorder, it's the right place to start — and for most of our patients, it's where treatment ends up, too. Here's what starting at Restoration Recovery looks like in practice.

Same-week appointments

Most Chattanooga patients are seen within the same week they call. No six-week waitlists, no endless phone tag. Your first visit is a 2-to-3-hour evaluation with intake, counseling, and a doctor — and a same-day Suboxone prescription. Sublocade, Brixadi, and Vivitrol injections are ordered during the first visit and administered at a follow-up.

Keep your job, your family, your home

Outpatient MAT is built around the life you already have. You come in for the first visit (one half-day), leave with a prescription, and follow-ups usually run 30 to 45 minutes. Early on, while visits are weekly, patients often do have to take some time off work. That gets much more manageable once visits are monthly, and most follow-ups can be done by telehealth after the first in-person visit.

Evidence-based medications for opioid and alcohol use disorder

For opioid use disorder we prescribe Suboxone (daily film or tablet), Sublocade (monthly injection), and Brixadi (weekly or monthly injection). For alcohol use disorder we prescribe Vivitrol (monthly injection), oral naltrexone (daily), acamprosate (daily oral, to help maintain abstinence), and disulfiram (Antabuse, daily oral). Your provider chooses the medication based on your clinical picture, your schedule, and what you can stick with.

IOP and counseling when more support is needed

If medication alone isn't the right intensity, our intensive outpatient program (IOP) adds structured group programming three days a week, about 2 to 3 hours a session — still on an outpatient schedule, still living at home. Individual counseling is available alongside every treatment plan. Behavioral health and psychiatric care are integrated for co-occurring anxiety, depression, and trauma. Weekly Narcotics Anonymous meetings are hosted at the clinic.

Telehealth follow-ups after your first visit

After the initial in-person evaluation, many follow-up appointments can be done via secure HIPAA-compliant telehealth from your phone, tablet, or computer. For Chattanooga professionals, commuters, and parents, this is usually the deciding factor: after the first visit, most appointments are a 30-to-45-minute video call from home, the office, or a quiet parking spot.

TennCare and most commercial insurance accepted

We accept TennCare (BlueCare is Hamilton County’s dominant MCO), Medicaid, BlueCross BlueShield of Tennessee, Cigna, Aetna, Ambetter, UnitedHealthcare, Tricare, and most major commercial plans. Most patients pay little to nothing out of pocket for MAT. Verify your coverage before your first visit or call us to check.

Restoration Recovery is enrolled in TennCare’s BESMART program, which removes prior-authorization delays for preferred buprenorphine products and supports same-day prescriptions for eligible TennCare members.

Most patients pay little to nothing

With TennCare or commercial insurance, most patients pay little to nothing out of pocket for MAT. We’ll verify your specific plan before your first visit.

Verify your coverage

Four regional clinics — Chattanooga as the main office

Chattanooga is our flagship location, open Monday through Friday at 6141 Shallowford Road. It is the only clinic in our network with on-site Intensive Outpatient Programming and integrated behavioral health. Our Cleveland, TN, Soddy-Daisy, TN, and Ringgold, GA clinics add regional coverage on specific weekdays. Same patient, same medical record, same treatment plan across all four doors — call 423-498-2000 and we'll help you pick the clinic that fits your schedule and geography best.

Ready to start? Call 423-498-2000 or request an appointment online — first appointments can be as soon as the same day. If you need support outside our clinic hours, the SAMHSA National Helpline (1-800-662-4357) and the 988 Suicide & Crisis Lifeline are free, confidential, and available 24/7.

Why Chattanooga residents come to us

The patterns we see most often at a first visit

The patient who needs to keep working

Most of our patients can't step away from their lives for weeks at a time. They have jobs, kids, rent, a business, a parent they're caring for. Outpatient MAT is built specifically for that: you come in for a 2-to-3-hour first visit, leave with a prescription in hand, and follow-ups usually run 30 to 45 minutes. Follow-up visits step down from weekly to every two weeks to monthly; early on, plan on some time off, and telehealth follow-ups are available for heavy work schedules.

The BlueCare / BCBS-TN patient

Hamilton County's dominant TennCare MCO is BlueCare, and a huge share of employer-sponsored insurance in Chattanooga is BlueCross BlueShield of Tennessee. Both cover MAT in-network at Restoration Recovery with minimal or no patient cost share. Commercial UnitedHealthcare is in-network here too. If the financial side of treatment is what's held you back, it's probably not the obstacle you think. Check your coverage.

The legacy-pain patient

A significant share of our patients are people in their 40s, 50s, and 60s who started on a legitimate prescription after surgery, a workplace injury, or a chronic-pain diagnosis — and who found themselves physically dependent when the prescription stopped or the doctor retired. The clinical picture is usually more straightforward than the personal story. Buprenorphine at the right dose stops the craving, keeps the receptor occupied, and lets the original pain conversation resume without the daily scramble for pills. You don't have to leave legitimate pain management behind to start MAT.

The patient who has been putting it off

Plenty of people wait far longer than they should because they are afraid of being judged for needing help at all. That is not the reception you get here. You do not need to be clean or sober before your first visit, and you are treated with the same respect as everyone else who walks in. See how our judgment-free approach works.

The kratom or 7-OH patient

Kratom use has grown quickly in Tennessee, and the more concentrated 7-OH products have created a new wave of patients — often younger, often without any history of other opioid use — who've developed physical dependence without expecting it. Buprenorphine-based treatment (Suboxone, Sublocade, Brixadi) works well for kratom withdrawal. With HB1649 now in effect (since July 1, 2026), more current kratom users are asking what comes next; our answer hasn't changed: don't stop cold turkey, come in for an evaluation, and we'll map out an MAT start that fits your situation.

Same-week appointments

You don’t need to be sober or have a medication chosen before your first visit — the evaluation sorts that out. First appointments can be as soon as the same day.

Request an appointment
From your Chattanooga neighborhood

Getting to our Shallowford Road clinic from across Chattanooga

The clinic sits at 6141 Shallowford Road, just off Highway 153 at the Shallowford Road exit — central enough that no neighborhood in Chattanooga is more than about 20 minutes away, and most are closer to 10.

Downtown, Southside & Riverfront10–15 min
37402 · 37403 · 37408

From downtown, UTC, the hospital district, or the Southside: I-27 N to Highway 153 E, off at the Shallowford Road exit — the clinic is a minute east. Free on-site parking.

East Ridge & Brainerd5–10 min
37412 · 37411

Closest to the clinic — Shallowford Road itself or Lee Highway. Most patients near Brainerd Road or the Hamilton Place Mall corridor find us before they realize how close it is.

Hixson, Red Bank & North Shore10–15 min
37343 · 37415 · 37405

Highway 153 S to the Shallowford exit — about 10–12 minutes from Hixson, closer to 15 from the North Shore. From the Hixson side, Hixson Pike S is an equivalent route; Soddy-Daisy is an option north of Hixson Middle School on Mon/Wed.

East Brainerd, Ooltewah & Collegedale10–15 min
37421 · 37363 · 37315

East Brainerd (37421) is the clinic’s own home ZIP — most residents are within 10 minutes. From Ooltewah or Collegedale, I-75 S to Highway 153 W, or Lee Highway W — 12–15 minutes.

St. Elmo, Lookout Valley & Alton Park15–20 min
37409 · 37419 · 37410

From the south side of Lookout Mountain, St. Elmo, or Alton Park: I-24 E to I-75 N to Highway 153 E. I-75 traffic between downtown and Shallowford is the variable — early morning and late afternoon add time.

Signal Mountain & Mountain Creek~30 min
37377

Signal Mountain Road down to Dayton Pike to Highway 153 E — about 30 minutes on a clear day. After the first in-person visit, telehealth follow-ups can save you the descent and return.

Already commuting through Chattanooga?

If your commute passes Hamilton Place, the Highway 153 corridor, or the Shallowford area, the clinic is on your route; your first in-person visit takes 2 to 3 hours with intake, so plan on a half-day. Follow-ups usually run 30–45 minutes and are mostly telehealth-eligible after the first visit — if you are on oral medication and seen by telehealth, you don't have to come back in person unless your provider asks.

Questions

Frequently asked questions

Is outpatient MAT the right starting point for me?+

For most people with opioid or alcohol use disorder, yes. Outpatient MAT at Restoration Recovery is built for patients who can keep living their lives — working, parenting, managing a household — while getting treatment. You come in for a 2-to-3-hour first visit, leave with a same-day prescription, and most follow-ups are 30 to 45 minutes. Outpatient is the largest and most-evidence-backed lane of addiction care in the country. A 5-minute phone call at 423-498-2000 will tell you whether it's the right fit for your situation.

Do I need to detox before starting Suboxone?+

In most cases, no. For opioid use disorder, you should be in early withdrawal before your first Suboxone dose — your provider will explain exactly what to expect. If your clinical picture calls for medically-supervised withdrawal first, your provider will tell you and help you find the right path in.

How quickly can I start addiction treatment in Chattanooga?+

Most patients are seen within the same week at our Chattanooga clinic. Call 423-498-2000 or request an appointment online. For opioid use disorder, you leave your 2-to-3-hour first visit with a Suboxone prescription and take the first dose at home. Sublocade, Brixadi, and Vivitrol injections are ordered during the first visit and administered at a follow-up.

What insurance do you accept?+

We accept TennCare (BlueCare is Hamilton County's dominant MCO), Medicaid, BlueCross BlueShield of Tennessee, Cigna, Aetna, Ambetter, UnitedHealthcare, Tricare, and most major commercial plans. Most patients pay little to nothing out of pocket for MAT. Verify your coverage or call us before your first visit.

Will Suboxone work if I've been using fentanyl?+

Yes. Fentanyl can change the withdrawal timing, and your provider explains when to take your first Suboxone dose at home. Everyone who chooses Sublocade or Brixadi takes Suboxone first. Our fentanyl addiction treatment page covers the clinical detail.

What about kratom or 7-OH dependence?+

Kratom and concentrated 7-hydroxymitragynine (7-OH) products cause opioid-like physical dependence. Buprenorphine-based treatments (Suboxone, Sublocade, Brixadi) work well for kratom and 7-OH withdrawal. Our clinicians have experience with the distinct kratom withdrawal profile. Don't stop cold turkey — come in for evaluation first.

Is my treatment confidential?+

Yes. All treatment at Restoration Recovery is protected by HIPAA and 42 CFR Part 2 — the strictest federal privacy standard for substance use treatment. Your records cannot be shared with family members, employers, or other providers without your written consent, except in limited cases the law allows, such as a medical emergency or a court order.

Can I do most of my appointments via telehealth?+

Your first visit is always in person. After that, many follow-up appointments can be done via secure HIPAA-compliant telehealth from your phone, tablet, or computer — useful for Chattanooga professionals, commuters, and patients managing work or family schedules.

What if I'm coming from outside Chattanooga?+

We have three other Tennessee and Georgia clinics — Cleveland, TN, Soddy-Daisy, TN, and Ringgold, GA — that may be closer to you. Chattanooga is the only clinic open Monday through Friday; the others run on specific days of the week. Call 423-498-2000 and we'll help you pick based on your location and schedule.

Communities we serve

Counties covered from our Chattanooga clinic

Patients drive to our Shallowford Road office from across Southeast Tennessee, Northwest Georgia, and Northeast Alabama. If you’re in any of these counties, this is likely your closest clinic.

See all 17 counties we serve →

Other Restoration Recovery locations

In addition to our Chattanooga clinic, Restoration Recovery operates three other outpatient locations across Tennessee and Georgia.

  • Cleveland, TN — 2130 Chambliss Avenue NW, Cleveland, TN 37311 (Tue & Thu, 9am–4:30pm)
  • Soddy-Daisy, TN — 210 Walmart Drive, Suite 100, Soddy-Daisy, TN 37379 (Mon & Wed, 9am–4:30pm)
  • Ringgold, GA — 4962 Battlefield Pkwy, Ringgold, GA 30736 (Fri, 9am–4:30pm)

View all locations →

A place for hope & healing

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