Yes, We Accept MultiPlan

Restoration Recovery is in-network with MultiPlan for medication-assisted treatment (MAT), counseling, and related addiction recovery services at all four of our outpatient clinics across Tennessee and Georgia. If you have MultiPlan coverage, you can use your plan to access Suboxone, Sublocade, or Brixadi — along with counseling and follow-up care — at our Chattanooga, Cleveland, Soddy-Daisy, or Ringgold (GA) locations.

Our intake team verifies how your specific plan pairs with MultiPlan and pulls your primary carrier’s benefits before your first visit.

What’s Covered Under MultiPlan for MAT

MultiPlan plans that cover addiction treatment generally cover the full continuum of care we offer:

  • Suboxone (buprenorphine/naloxone): daily film or tablet prescription. This is the most common MAT medication and the one most MultiPlan plans cover with a generic-tier copay.
  • Sublocade (monthly buprenorphine injection): administered at our clinic. Most MultiPlan plans cover it, though some require prior authorization because of the higher per-injection cost.
  • Brixadi (weekly, bi-weekly, or monthly buprenorphine injection): similar coverage picture to Sublocade; prior authorization may be needed depending on plan.
  • Vivitrol (monthly naltrexone injection): for alcohol use disorder. Covered by MultiPlan plans that cover SUD treatment.
  • Individual counseling and certified peer support: as part of your treatment plan.
  • Group IOP (intensive outpatient programming): structured group-based care for patients who benefit from a higher level of support.
  • Telehealth: secure video visits for medication management and counseling follow-up, typically covered at the same rate as in-person visits.
  • Behavioral health: psychiatric medication management and coordinated care for anxiety, depression, and co-occurring conditions.

Typical Cost and Copay

Because MultiPlan is a network layer rather than a direct payer, your out-of-pocket cost is determined by your primary insurance carrier’s plan design, not by MultiPlan itself. What MultiPlan does is ensure we’re treated as an in-network or preferred provider under your primary plan’s benefits when that plan uses MultiPlan as a rental network. Typical result: you pay your plan’s in-network specialist copay (usually $20–$50) plus any deductible/coinsurance your plan specifies. Your pharmacy copay for oral Suboxone follows your primary plan’s formulary.

Exact out-of-pocket cost depends on your specific MultiPlan plan, deductible status, and whether any prior-authorization requirements apply. Our patient services team verifies your benefits before your first visit so you know what to expect. Most MultiPlan patients find the real cost substantially lower than they expect.

Prior Authorization

Prior-authorization rules come from your primary insurance carrier, not from MultiPlan. If your primary carrier requires prior auth for Sublocade or Brixadi (most do), our team handles the paperwork with that carrier directly. The MultiPlan network logo on your card doesn’t add or remove prior-auth steps — it just establishes in-network pricing.

How We Verify Your MultiPlan Benefits

When you call us at 423-498-2000 or submit a contact request, here is what the intake process looks like:

  1. We collect your MultiPlan information. Member ID, plan name, and date of birth — the same info that’s on your insurance card.
  2. Our team calls MultiPlan directly to verify your benefits for MAT, counseling, and IOP.
  3. We confirm back to you — usually within one business day — what your copay, deductible status, and any prior-authorization requirements look like.
  4. You schedule your first visit with confidence in what it will cost. No surprise bills.

Four Clinic Locations

We operate four outpatient clinics across Southeast Tennessee and North Georgia. MultiPlan coverage is accepted at all of them:

Telehealth follow-up visits are available for established patients at all four locations, covered by MultiPlan at the same rate as in-person visits in most cases.

How to Start

Same-week appointments are typically available at all four clinic locations. To begin:

  1. Call 423-498-2000 or submit a contact request.
  2. Have your MultiPlan insurance card handy for verification.
  3. Tell our intake team you’d like to schedule an evaluation for Suboxone / MAT / counseling, and note what clinic location works best.
  4. We verify your benefits, confirm any prior-auth steps, and schedule your first visit — usually within the same week.

Your first visit lasts 60–120 minutes and follows a standard clinical flow: intake (DSM-5 assessment, COWS score if applicable), a counselor conversation, and time with a medical provider. If clinically appropriate, you can leave with a same-day Suboxone prescription. For the full walkthrough, see our first-visit guide.

How MultiPlan Actually Works

MultiPlan operates one of the largest PPO networks in the country. Many insurance carriers — especially self-funded employer plans, smaller regional carriers, and ACA marketplace products — rent the MultiPlan network so that their members get in-network pricing at a wider range of providers than the carrier could negotiate on its own.

If your insurance card shows a MultiPlan logo alongside your primary carrier’s logo (e.g., “Aetna Signature Administrators” or a small employer TPA with “MultiPlan PHCS”), it means your plan uses MultiPlan for network access. You’d still file claims through your primary carrier, but the in-network discounts come via MultiPlan.

Why This Matters for You

It means you can usually see us at in-network rates even if your plan is obscure, regional, or self-funded. We bill the primary carrier; they apply the MultiPlan contracted rate; you pay the in-network cost-share.

If you’re not sure whether your plan uses MultiPlan, flip your insurance card over — MultiPlan or PHCS logos are typically on the back, often near the network/claims address. Or just call us; our team verifies network status at intake.

Related Links

  • Full insurance page — all accepted carriers plus verification form.
  • Suboxone Treatment — how MAT actually works at our clinics.
  • All services — MAT medications, counseling, IOP, telehealth, behavioral health.
  • FAQ — common questions about starting treatment.