Frequently Asked Questions
How far is your Soddy-Daisy clinic from Lakesite?
About 5 to 8 minutes. From almost anywhere in Lakesite's roughly two-square-mile city limits, the route is Lakesite Drive (or Hixson Pike, depending on your side of town) out to US-27 North, one short hop up to the Sequoyah Road / Walmart Drive exit in Soddy-Daisy, and then a right into the Walmart shopping complex at 210 Walmart Drive, Suite 100. From the northern edge of Lakesite it is closer to 5 minutes; from the southern Hixson Pike end it is closer to 8. Because Lakesite sits immediately south of Soddy-Daisy, this is one of the shortest clinic drives any patient in Hamilton County has.
I live right on Chickamauga Lake in Lakesite and I am retired — can I just walk in?
We prefer you call ahead at 423-498-2000 so we can pull your insurance, schedule you into an intake slot, and have your paperwork ready. But because Lakesite is so close, many of our patients call in the morning and are seen the same week at our Soddy-Daisy clinic, which is open Monday and Wednesday from 9 am to 4:30 pm. There is no intake fee, no deposit, and no required abstinence period before your first visit.
I am on long-term pain medication after a surgery — can MAT actually help an older patient like me?
Yes, and it is a question we hear constantly from patients in the retiree and weekender population around Lakesite. Buprenorphine can stabilize the withdrawal and craving piece of long-term opioid exposure while your primary-care provider or pain specialist continues to manage the underlying pain condition itself. You do not have to call yourself "addicted" in the dramatic sense to benefit — physical dependence after months or years of prescribed opioids is an ordinary clinical condition, and we treat it every day without judgment. Most of our older patients do extremely well on a stable daily Suboxone dose or a monthly Sublocade injection.
Is there a kratom or 7-OH treatment option near Lakesite?
Yes. Kratom and its concentrated derivative 7-hydroxymitragynine (7-OH) — both of which are widely available at gas stations, vape shops, and online — produce genuine opioid-type dependence and withdrawal. We treat kratom and 7-OH dependence with the same medication-assisted approach we use for traditional opioids, adjusted for the specific withdrawal profile. Read our Kratom & 7-OH treatment page or call for details.
How quickly can I start treatment?
Most Lakesite-area patients are seen within the same week. Call 423-498-2000 or request an appointment online. Many patients begin Suboxone on their first visit; Sublocade and Brixadi injections are ordered during the first visit and administered at a short follow-up. If you are in active withdrawal or close to it when you call, we will work to get you in the same week.
I split my time between Lakesite and out of state — can you work with that?
Yes. We see a number of weekenders, snowbirds, and part-year residents whose primary care is somewhere else. After your initial in-person evaluation, most medication-management follow-ups can be handled by telehealth from wherever you happen to be. The only visits that have to be in person are the initial evaluation and the long-acting injections (Sublocade, Brixadi, Vivitrol), which are typically every four weeks. If you are coordinating with an out-of-state provider, we can do that too — call 423-498-2000 and we will walk you through it.
Will my treatment be confidential?
Yes. All treatment at Restoration Recovery is protected by HIPAA and 42 CFR Part 2 — the strictest federal privacy standard for substance use treatment. Your records cannot be shared without your written consent, including with family members, employers, or other providers. Lakesite is a small community and we take that seriously.
What insurance do you accept?
We accept TennCare (BlueCare is Hamilton County's dominant MCO), Medicare, Medicaid, BlueCross BlueShield of Tennessee, Cigna, Aetna, Ambetter, United Healthcare, and most major commercial plans. Medicare coverage is relevant for a significant share of Lakesite households. Check your coverage here or call to verify before your first visit.
Do I need to stop using opioids before my first appointment?
You do not need to be completely off opioids before coming in. Your provider will evaluate where you are and guide you through a safe transition onto Suboxone. In most cases, you should be in early withdrawal (usually 12–24 hours since last use of short-acting opioids, longer for long-acting opioids) before your first dose — your provider will explain exactly what to expect and time the first appointment accordingly.
Can I do follow-up appointments from home?
Yes. After your initial in-person evaluation, many follow-up visits can be conducted via secure, HIPAA-compliant telehealth from your phone, tablet, or computer — useful for Lakesite residents who spend long stretches at the lake, travel south for the winter, or simply prefer not to leave the house for a short medication-management visit.