What your employer can and can't see
Your treatment records are protected by two federal privacy laws: HIPAA, and 42 CFR Part 2, the stricter rule written specifically for addiction-treatment records. Together they mean your employer is not notified that you are a patient, and nothing about your care is released to anyone without your written consent.
If a drug screen or a medical question ever comes up at work, what you choose to disclose is your decision. Our role is to treat you and to protect your records — not to report to anyone. You can read more on our HIPAA and privacy page.
One trip in, then it runs on your schedule
Come in once to start, keep the rest of your treatment on video, and stay at work the whole time. Call to book your first appointment — same-week at all four clinics.
Book Appointment
FMLA and work-leave paperwork
If you need documentation to protect your job while you start treatment, ask us. We can complete FMLA paperwork, medical-leave forms, and return-to-work letters when they are clinically appropriate, the same way any medical provider does. Bring the form from your HR department to your first visit, or tell the intake team you'll need one, and we will handle it as part of your care.
This matters most in the first week or two, when you are starting medication and stabilizing. Once you are settled on a stable dose and your visits are telehealth, most patients find they need little or no time away from work at all.
Insurance and cost
TennCare patient cost is typically $0 (BlueCare, Wellpoint, and UHC Community Plan) through the BESMART preferred-buprenorphine program at our TennCare-enrolled clinics. Commercial plans from BCBS, UHC, Aetna, Cigna, and Humana are accepted — verify your specific plan in under a minute. Self-pay is a flat $250 per month. Most plans cover telehealth visits the same as in-person ones.
Putting it off because of work?
It is the most common reason people delay treatment. One in-person visit to start, telehealth after, and FMLA paperwork if you need it. Call and we will find you a first appointment that works around your schedule.
Call 423-498-2000
Frequently asked questions
Can I get addiction treatment without missing work?
Yes. After one in-person first visit, your follow-up visits are telehealth across Tennessee and Georgia, so most of your treatment fits around a work schedule. Many of our patients take their video visit on a lunch break, from the car, or before a shift, and never use a day off for a follow-up.
Do I have to come to a clinic in person?
Your first visit is in person, because federal DEA rules require a provider to examine you before prescribing buprenorphine such as Suboxone. After that, follow-up visits can be telehealth. The ongoing visits that stay in person are injections (Sublocade, Brixadi, or Vivitrol), which are given at the clinic.
Will my employer find out I'm in treatment?
No. Your records are protected by HIPAA and by 42 CFR Part 2, the federal rule written specifically for addiction-treatment records. Your employer is not notified that you are a patient, and nothing is released without your written consent. If you need FMLA or work-leave paperwork, we can provide it at your request.
Can Suboxone visits be done by telehealth?
Yes. Once you have had your in-person first visit and you are stable, ongoing Suboxone (buprenorphine) management is routinely handled by secure video. The part that stays in person is any injection, such as Sublocade or Brixadi.
Restoration Recovery's intake team answers calls Monday through Friday, 9 a.m. to 4:30 p.m. Eastern. After hours, leave a message or fill out the callback form and we will respond on the next business day.
