Outpatient Addiction Treatment · Updated June 2026

Addiction Treatment Without Judgment

A lot of people put off getting help because they are afraid of being judged — for how long it has been, for relapsing before, for what they have used. At Restoration Recovery, you will not be. We treat opioid and alcohol use as the medical condition it is, you do not need to be clean before your first visit, and telling us the truth about a setback never counts against you. Four outpatient clinics across Tennessee and North Georgia.

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Same-week first appointments · In-person & telehealth visits · TennCare, BlueCare, BCBS, UHC, and most commercial insurance accepted.

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At a glance

What getting help here is actually like

The hardest part is usually the phone call. Restoration Recovery is an outpatient clinic that treats opioid and alcohol use as a medical condition, and the people who work here do this every day. You do not have to be sober or "ready" before your first visit. A setback or a positive drug screen is handled as medical information your provider adjusts the plan around. A single slip does not get you discharged or shamed. Being honest with your team helps you, and it never counts against you. Every new patient leaves with naloxone for opioid-overdose safety, no questions asked. Your treatment is confidential under HIPAA and 42 CFR Part 2, TennCare is typically $0, and self-pay is a flat $250 a month, the same across all four clinics in Tennessee and North Georgia.

You won't be judged for being honest

The thing that keeps a lot of people from calling is not the medication or the cost. It is the worry that they will be looked down on — that they will have to explain themselves, that someone will judge how long it has been or how bad it has gotten, that one honest answer will get them turned away. That is not how this works here.

Recovery is rarely a straight line, and a setback does not get you shamed or shown the door. If a drug screen comes back positive, your provider treats it as medical information to adjust your plan around, not an automatic reason to end your care. Being honest with your team is what moves you forward, and it never counts against you. The patients who do best are usually the ones who feel safe telling us the truth.

You also do not need to be sober, clean, or "ready" before your first visit. Showing up is the hard part, and you can show up exactly as you are. Whether it has been two days or two years, whether you have tried treatment before or never have, the door is the same one.

What actually happens at your first visit

A lot of the fear is simply not knowing what you are walking into, so here is the plain version. Your first visit takes about two to three hours, and most of that is talking with people who do this work every day.

You check in and meet with a counselor who asks about your history — what you have used, what is going on in your life, and what you want out of treatment. There are no trick questions.
You see a medical provider who reviews everything with you. For opioid use, you can often leave the same day with a Suboxone prescription. For alcohol use, your provider builds the right medication plan with you.
You leave with a real plan, a prescription where it is appropriate, and your next appointment already scheduled.

After that first in-person visit, most follow-ups can be handled by telehealth from wherever you are. If you are still on the fence about the medication itself, the page on being nervous about starting Suboxone walks through what it actually feels like.

You don't need to have it figured out

You do not need to know which medication you want or have your insurance sorted before you call. That part is our job. Call and we will walk you through it.

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Everyone leaves with naloxone

You will leave your first visit with naloxone — the medication that reverses an opioid overdose, sold under the brand name Narcan — and we will resupply it whenever you ask. We provide it to new patients as a matter of course, not something you have to request or justify. It is there because keeping you safe comes first, and because the people around you might be the ones who need to use it. Having naloxone on hand says nothing about how committed you are to recovery; it is basic safety, and it is for opioid emergencies specifically.

What you tell us stays private

Worry about word getting out keeps a lot of people from getting help, especially in a smaller town. Your treatment here is protected by HIPAA and by 42 CFR Part 2, a federal rule written specifically for addiction-treatment records and stricter than the privacy rules for ordinary medical care. Nothing about your treatment is shared with an employer, a family member, or anyone else without your written permission. If you would rather not be seen coming and going, most follow-up visits can be done by telehealth after your first appointment.

Insurance and cost, plainly

Money is its own barrier, so we keep it simple. Many of our patients are on TennCare, where the cost is typically $0 (BlueCare, Wellpoint, and UHC Community Plan) through the BESMART preferred-buprenorphine program at our TennCare-enrolled clinics. We accept commercial plans from BCBS, UHC, Aetna, Cigna, and Humana — verify your specific plan in under a minute. If you are paying out of pocket, self-pay is a flat $250 a month. How you pay does not change how you are treated here.

No surprises on cost

The flat $250-a-month self-pay rate is the rate. There are no separate fees layered on top, and verifying your insurance takes under a minute.

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Frequently asked questions

Will you stop treating me if I relapse?

No. A setback is part of recovery for many people, and a single positive drug screen does not get you discharged or shamed. Your provider treats it as medical information and adjusts your plan around it. Being honest about a slip is what helps you move forward, and it never counts against you.

Will I be judged for my past or how long I've used?

No. Whether it has been a few days or many years, and whether you have been through treatment before or never have, you are treated with the same respect. Addiction is a medical condition, and our team works with people at every stage of it every day.

Do I have to be clean or sober before my first visit?

No. You do not need to be sober, clean, or ready before you come in. Showing up is the first step, and you can show up exactly as you are. For opioid use, a provider can often start you on medication the same day.

Is my treatment confidential?

Yes. Your records are protected by HIPAA and by 42 CFR Part 2, the federal rule written specifically for addiction-treatment records. Nothing about your treatment is released to an employer, family member, or anyone else without your written consent.

What if I'm on TennCare or can't pay much?

Most of our patients use TennCare, where the cost is typically $0, and we accept most commercial insurance. Self-pay is a flat $250 a month. How you pay does not change how you are treated, and you can verify your specific plan in under a minute.

Talk to us

Restoration Recovery's intake team answers calls Monday through Friday, 9 a.m. to 4:30 p.m. Eastern. After hours, leave a message or fill out the callback form and we will respond on the next business day. If you are in crisis, call or text 988 for the Suicide & Crisis Lifeline, or reach SAMHSA's free, confidential helpline at 1-800-662-4357, any time.

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A place for hope & healing

Get help without the judgment

Call and talk to a team that treats you with respect, exactly as you are. Same-week first appointments, most major insurance accepted, and TennCare is typically $0.

Book an appointment → Call 423-498-2000