Yes, We Accept Humana (Commercial)

Restoration Recovery is in-network with Humana (Commercial) for medication-assisted treatment (MAT), counseling, and related addiction recovery services at all four of our outpatient clinics across Tennessee and Georgia. If you have Humana coverage, you can use your plan to access Suboxone, Sublocade, or Brixadi — along with counseling and follow-up care — at our Chattanooga, Cleveland, Soddy-Daisy, or Ringgold (GA) locations.

Our intake team verifies your specific Humana plan benefits before your first visit, including confirming whether your plan has transitioned to a different carrier during the Humana / Elevance employer group transition.

What’s Covered Under Humana for MAT

Humana plans that cover addiction treatment generally cover the full continuum of care we offer:

  • Suboxone (buprenorphine/naloxone): daily film or tablet prescription. This is the most common MAT medication and the one most Humana plans cover with a generic-tier copay.
  • Sublocade (monthly buprenorphine injection): administered at our clinic. Most Humana plans cover it, though some require prior authorization because of the higher per-injection cost.
  • Brixadi (weekly, bi-weekly, or monthly buprenorphine injection): similar coverage picture to Sublocade; prior authorization may be needed depending on plan.
  • Vivitrol (monthly naltrexone injection): for alcohol use disorder. Covered by Humana plans that cover SUD treatment.
  • Individual counseling and certified peer support: as part of your treatment plan.
  • Group IOP (intensive outpatient programming): structured group-based care for patients who benefit from a higher level of support.
  • Telehealth: secure video visits for medication management and counseling follow-up, typically covered at the same rate as in-person visits.
  • Behavioral health: psychiatric medication management and coordinated care for anxiety, depression, and co-occurring conditions.

Typical Cost and Copay

Commercial Humana out-of-pocket for MAT varies by plan. Typical ranges: $25–$55 specialist copay per office visit and $5–$25/month for generic Suboxone at pharmacy. High-deductible plans may mean higher out-of-pocket until the deductible is met. Your specific copay depends on your plan design.

Exact out-of-pocket cost depends on your specific Humana plan, deductible status, and whether any prior-authorization requirements apply. Our patient services team verifies your benefits before your first visit so you know what to expect. Most Humana patients find the real cost substantially lower than they expect.

Prior Authorization

Humana typically requires prior authorization for extended-release injections (Sublocade and Brixadi). Our team handles prior-auth submission with Humana; it usually clears within a few business days. Daily generic Suboxone (film or tablet) typically does not require prior authorization.

How We Verify Your Humana Benefits

When you call us at 423-498-2000 or submit a contact request, here is what the intake process looks like:

  1. We collect your Humana information. Member ID, plan name, and date of birth — the same info that’s on your insurance card.
  2. Our team calls Humana directly to verify your benefits for MAT, counseling, and IOP.
  3. We confirm back to you — usually within one business day — what your copay, deductible status, and any prior-authorization requirements look like.
  4. You schedule your first visit with confidence in what it will cost. No surprise bills.

Four Clinic Locations

We operate four outpatient clinics across Southeast Tennessee and North Georgia. Humana coverage is accepted at all of them:

Telehealth follow-up visits are available for established patients at all four locations, covered by Humana at the same rate as in-person visits in most cases.

How to Start

Same-week appointments are typically available at all four clinic locations. To begin:

  1. Call 423-498-2000 or submit a contact request.
  2. Have your Humana insurance card handy for verification.
  3. Tell our intake team you’d like to schedule an evaluation for Suboxone / MAT / counseling, and note what clinic location works best.
  4. We verify your benefits, confirm any prior-auth steps, and schedule your first visit — usually within the same week.

Your first visit lasts 60–120 minutes and follows a standard clinical flow: intake (DSM-5 assessment, COWS score if applicable), a counselor conversation, and time with a medical provider. If clinically appropriate, you can leave with a same-day Suboxone prescription. For the full walkthrough, see our first-visit guide.

Humana Sold Most of Its Employer Group Business

In 2023, Humana announced the sale of its employer group commercial business to Elevance Health (parent of Anthem and Wellpoint). The transition has been rolling through plan renewals over the last couple of years. If your Humana coverage is through an employer and your card has been reissued recently, it’s worth checking whether the plan has converted to Anthem or Wellpoint — the name on your card is the authoritative source.

Humana does still sell some individual/self-insured products and retains its Medicare Advantage book of business (which is different; see the Humana MA page). Our intake team verifies the active carrier and plan design at intake regardless.

Related Links

  • Full insurance page — all accepted carriers plus verification form.
  • Suboxone Treatment — how MAT actually works at our clinics.
  • All services — MAT medications, counseling, IOP, telehealth, behavioral health.
  • FAQ — common questions about starting treatment.