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Behavioral Health · Updated September 2026

Anxiety, depression, and trauma care in Chattanooga

Restoration Recovery treats anxiety, depression, and trauma or PTSD. You do not need a drug or alcohol problem to be seen here. This care is based at our Chattanooga flagship clinic on Shallowford Road. Your first appointment is in person there. Every visit after that is by telehealth.

First visit in person at our Chattanooga clinic · Every visit after that by telehealth · TennCare, commercial insurance, Medicare, and self-pay.

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At a glance

What happens when you call

Restoration Recovery treats anxiety, depression, and trauma or PTSD, both alongside a substance use disorder and on their own. Behavioral health and psychiatric care is based at the Chattanooga flagship clinic, 6141 Shallowford Rd, Suite 100, open Monday through Friday, 9:00 am to 4:30 pm Eastern Time. It starts with a call to 423-498-2000: your insurance, some basic clinical questions, and an appointment time. Your first appointment is in person at that clinic, and every visit after that is by telehealth. Care is individual counseling, psychiatric medication management, or both, and it is for adults. TennCare and Medicaid patients typically pay nothing out of pocket for covered services, commercial insurance and Medicare are accepted, and self-pay pricing is quoted to you before anything is scheduled. Records are protected under HIPAA, and under 42 CFR Part 2 when addiction treatment is part of the plan.

What we treat

Anxiety, depression, and trauma or PTSD

It is common to have more than one of these at the same time, and that is a normal thing to bring to a first appointment.

Anxiety

On its own, or alongside addiction care

What it looks like

People call about a racing heart with no clear cause, waking at three in the morning, and tightness before work that does not go away on days off.

  • Worry that runs most of the day and is hard to interrupt
  • Panic that peaks within minutes and leaves you drained afterward
  • Avoiding drives, places, or conversations to keep it from starting
  • Physical symptoms that come with it: chest tightness, nausea, shaking hands

You do not need to have any of this sorted out before you call. That is what the intake call and the first visit are for.

Care at Chattanooga

Care for anxiety here is individual counseling, plus psychiatric medication management when it is clinically appropriate. Both are outpatient.

If medication becomes part of your plan, it is prescribed and managed by our licensed providers across your regular visits, and you take it at home in between. What gets prescribed is a decision your provider makes with you at the visit, based on what you are dealing with and what you have already tried.

How to start

  1. Call 423-498-2000. A few basic questions. Say anxiety is what you are calling about and we will tell you what we can take on.
  2. We check your coverage before you come in, so the number is not a surprise at the front desk.
  3. Come in for the first visit at 6141 Shallowford Rd, Suite 100, Monday through Friday between 9:00 am and 4:30 pm Eastern.

Depression

On its own, or alongside addiction care

What it looks like

People usually describe mornings that are hard to get through, routine work taking twice as long, and a low mood that stays after whatever set it off has passed.

  • Losing interest in things that used to hold your attention
  • Sleeping far more, or far less, than you used to
  • Trouble concentrating, deciding, or finishing what you start
  • Feeling low in a way that does not match what is going on in your life

If you are having thoughts of hurting yourself, call the 988 Suicide & Crisis Lifeline. It is free and answered around the clock.

Care at Chattanooga

Care for depression here is individual counseling, plus psychiatric medication management when it is clinically appropriate. One team at one clinic handles both.

Medication, if it becomes part of the plan, is prescribed and managed by our licensed providers and reviewed with you at each visit. The work in a follow-up is checking whether what you are doing is helping and adjusting it when it is not.

How to start

  1. Call 423-498-2000. A few basic questions. Say depression is what you are calling about and we will tell you what we can take on.
  2. We check your coverage before you come in, so the number is not a surprise at the front desk.
  3. Come in for the first visit at 6141 Shallowford Rd, Suite 100, Monday through Friday between 9:00 am and 4:30 pm Eastern.

Trauma and PTSD

On its own, or alongside addiction care

What it looks like

People describe symptoms that started long after the event, and that they had not connected back to it.

  • Sleep broken by the same dream, or by waking up already on alert
  • Reactions that happen before you have had time to think: a sound, a smell, a road you take the long way around
  • Going numb, or losing track of stretches of time
  • Long quiet periods, then a week when the symptoms are back

You do not have to name the event, or talk about it at all, to book an appointment.

Care at Chattanooga

Care here is trauma-informed individual counseling, plus psychiatric medication management when it is clinically appropriate. Trauma-informed means your counselor works at a pace you set and does not ask you to walk through the worst of it in order to get started.

If substance use is also part of the picture, the same team handles both sides on one plan. That side of it is covered on our dual-diagnosis treatment page.

How to start

  1. Call 423-498-2000. A few basic questions. Say trauma or PTSD is what you are calling about and we will tell you what we can take on.
  2. We check your coverage before you come in, so the number is not a surprise at the front desk.
  3. Come in for the first visit at 6141 Shallowford Rd, Suite 100, Monday through Friday between 9:00 am and 4:30 pm Eastern.

If you are not sure whether what you are dealing with fits any of these, call 423-498-2000 and ask.

You do not need an addiction diagnosis

Anxiety, depression, and trauma are treated here on their own. The intake team books them the same way it books everything else.

Start with the call

Call 423-498-2000. The intake team checks your insurance, asks a few basic questions, and books your first appointment.

In person, then telehealth

Your first visit, in person

Your first appointment is at the Shallowford Road clinic in Chattanooga. Every visit after that is by telehealth.

Before

The intake call

Mon to Fri, 9:00 am to 4:30 pm ET
  • Name, date of birth, insurance
  • Basic clinical questions about what is going on
  • An appointment time and what to bring

At the clinic

The first appointment

In person, Shallowford Road
  • Intake first
  • Then you see the provider

After

Ongoing care

Telehealth after that
  • Medication reviewed, adjusted, and refilled
  • Counseling continues alongside it
In person for the first appointment Telehealth for every visit after that Adults, with or without a substance use disorder 6141 Shallowford Rd, Suite 100

What to bring

Photo ID

A driver's license or any state-issued ID.

Insurance card

TennCare, commercial, or Medicare. If you are paying yourself, bring the ID and skip this one.

Your medication list

Whatever you currently take, including anything prescribed elsewhere. A photo of the bottles is fine.

The Chattanooga clinic

The waiting area inside the Restoration Recovery Chattanooga clinic, with seating and natural light
Waiting areaWhere you check in
A private counseling room at the Restoration Recovery Chattanooga clinic
Counseling roomWhere you meet the team
The front of the Restoration Recovery clinic building at 6141 Shallowford Road in Chattanooga, Tennessee
6141 Shallowford RdSuite 100, Chattanooga

After the first visit

Every visit after the first is by telehealth. Your follow-ups are handled from home.

How often you come back is set with your provider. It can change over time as your plan is adjusted.

Psychiatric medication management is ongoing. Your provider prescribes and manages the medication over time: checking how it is working, adjusting it, and handling refills.

Counseling continues. You keep seeing a counselor for individual sessions.

Your records are protected by HIPAA, and by 42 CFR Part 2 when addiction treatment is part of your care. Nothing is released without your written consent.

Book the first visit

The intake team checks your coverage and books your appointment at the Chattanooga clinic.

Location and hours

Where you come, and when

Behavioral health and psychiatric care is based at the Chattanooga flagship clinic. It is the same building as everything else we do there, off Shallowford Road in East Brainerd.

Chattanooga clinic

Address
6141 Shallowford Rd, Suite 100
Chattanooga, TN 37421
Hours
Monday through Friday
9:00 am to 4:30 pm Eastern Time
Fax
423-498-2001
First visit
In person, at this clinic
After that
Every visit by telehealth

More about the Chattanooga clinic

Coming from outside Chattanooga

Our Cleveland, Soddy-Daisy, and Ringgold clinics handle medication-assisted treatment. If that is where your MAT already happens, it stays there, and the intake team schedules the behavioral health side in Chattanooga when you call.

You do not have to move anything or start over. Both sides work off one plan, and after that first in-person appointment every visit is by telehealth.

Find your nearest clinic

Insurance and cost

What it costs

The intake team works out how you will pay before you are scheduled.

TennCare and Medicaid

Typically $0 out of pocket for covered services. TennCare: BlueCare, Wellpoint, and UnitedHealthcare Community Plan. Georgia Medicaid CMOs: Amerigroup/Wellpoint, Peach State, CareSource, Humana, Molina, and UnitedHealthcare.

Commercial insurance

Accepted, including BCBS, Cigna, Aetna, Ambetter, Humana, UnitedHealthcare, and Multiplan.

Medicare and TRICARE

Medicare accepted, including Medicare Advantage and supplemental Medicare. TRICARE accepted.

Self-pay

Your price is quoted to you before anything is scheduled. Call 423-498-2000 and the intake team will tell you what it is.

What you actually pay depends on your plan, your eligibility, and your benefits.

Check your coverage first

Send us your plan details and we will come back with what it covers before you commit to an appointment.

Common questions

Questions people ask on the call

Do I have to have a drug or alcohol problem to be treated here?

No. We treat anxiety, depression, and trauma on their own, not only as part of addiction recovery. Behavioral health and psychiatric care are based at our Chattanooga clinic on Shallowford Road. Call 423-498-2000 and the intake team will tell you whether we are the right fit for what you are dealing with.

Which clinic do I go to for this care?

The Chattanooga flagship at 6141 Shallowford Rd, Suite 100. If your home clinic for medication-assisted treatment is Cleveland, Soddy-Daisy, or Ringgold, that does not change. The behavioral health side of your care is scheduled in Chattanooga and both sides work off one plan.

Can you prescribe medication for anxiety or depression?

Yes. Psychiatric medication management is part of what our Chattanooga providers do, and it is coordinated with any addiction medication you are already taking. What gets prescribed is a decision your provider makes with you at the visit.

Do I have to drive to Chattanooga for every visit?

No. Your first appointment is in person at the Chattanooga clinic on Shallowford Road. After that, every visit is by telehealth, so follow-up visits are handled from home.

Is this confidential?

Yes. Your records are protected by HIPAA, and by 42 CFR Part 2 when addiction treatment is part of your care. Nothing is released without your written consent.

What will this cost me?

TennCare and Medicaid patients typically pay nothing out of pocket for covered services. Most commercial plans and Medicare are accepted. Call 423-498-2000 and the intake team will check your specific plan before your first visit.

How to book

Booking goes through the intake team at 423-498-2000, or through the appointment request form if it is easier to be called back.

Restoration Recovery's intake team answers calls Monday through Friday, 9 a.m. to 4:30 p.m. Eastern. After hours, leave a message or fill out the callback form and we will respond on the next business day. If you are in crisis, the 988 Suicide & Crisis Lifeline and the free, confidential SAMHSA National Helpline (1-800-662-4357) are available 24/7.

A place for hope & healing

Book a behavioral health appointment

Call the intake team and they will get you scheduled. Chattanooga clinic, Monday through Friday, 9:00 am to 4:30 pm Eastern Time.