Frequently Asked Questions
How far is your Chattanooga clinic from South Pittsburg?
About 45 minutes in light traffic. From downtown South Pittsburg, the route is US-72 east or SR-156 to I-24, then I-24 east across the mountain, through Chattanooga, off at Exit 184 (East Brainerd / Moore Road), and a short run up to 6141 Shallowford Rd, Suite 100. Total drive is roughly 30 miles. The route is almost entirely interstate once you reach Kimball, which means no traffic-light roulette and no town-center backups in the middle portion.
Do I really have to drive to Chattanooga every week?
No. After your first in-person visit, most follow-up care runs through telehealth from home. For patients on once-monthly Sublocade or Vivitrol injections, you come in roughly every four weeks for the injection and can do everything else remotely. If you take Suboxone, your visits step down from weekly to every two weeks to monthly as you stabilize, and when they are by telehealth you do not have to come to the office unless your provider asks to see you. A 30-mile drive once a month is a very different thing than a 30-mile drive twice a week.
I work at Lodge — will Suboxone affect my ability to work the line?
No. Buprenorphine (the active ingredient in Suboxone, Sublocade, and Brixadi) does not cause impairment the way a short-acting opioid does. Your reflexes, alertness, balance, and decision-making are preserved. Most of our patients work physically demanding manufacturing, trade, truck-driving, healthcare, and construction jobs and do so without any medical restriction. Your medication is covered by HIPAA and 42 CFR Part 2 — we do not share your prescription record with your employer, your HR department, or your workers' comp insurer without your written consent, except in limited cases the law allows, such as a court order.
Will anyone in South Pittsburg know I am in treatment?
No. Treatment is covered by HIPAA and 42 CFR Part 2, the strictest federal privacy standard for substance use care. Nothing in your record is released to a family member, employer, pastor, or other provider without your written consent, except in limited cases the law allows, such as a medical emergency or a court order. Our clinic is 30+ miles away in Chattanooga — the realistic odds of running into a neighbor in our waiting room are near zero. For patients who are particularly concerned, after the first in-person visit the rest of your care can run over telehealth if you take a daily medication such as Suboxone, with no further trips to Chattanooga required unless your provider asks to see you.
I have a Narcan reversal on my record — will that affect my care or insurance?
No. A prior overdose reversal is not a disqualifier, a red flag, or something your insurance will hold against you for MAT coverage. In fact, it is one of the clearest clinical indications for starting Suboxone or a long-acting buprenorphine injection. Your records are protected by HIPAA and 42 CFR Part 2, which means no employer, family member, or outside provider sees anything without your written consent, except in limited cases the law allows, such as a medical emergency or a court order.
How quickly can I start treatment?
Most Marion County patients are seen within the same week. Call 423-498-2000 or request an appointment online. For opioid use disorder, you leave your first visit with a Suboxone prescription and take the first dose at home (Sublocade and Brixadi injections are ordered during the first visit and administered at a short follow-up). If you are in withdrawal or close to it when you call, we will work to get you in the same week.
What insurance do you accept?
We accept TennCare, Medicaid, BlueCross BlueShield of Tennessee, Cigna, Aetna, Ambetter, United Healthcare, and most major commercial plans — including the employer coverage offered by Lodge Cast Iron and other major Marion County employers. Check your coverage here or call to verify before your first visit.
Do I need to stop using opioids before my first appointment?
You do not need to be completely off opioids before coming in. Your provider will evaluate where you are and guide you through a safe transition onto Suboxone. In most cases, you should be in early withdrawal (usually 12–24 hours since last use of short-acting opioids, longer for long-acting opioids) before your first dose — your provider will explain exactly what to expect and when to take that first dose at home.
Can I do follow-up appointments from home?
Yes. After your initial in-person evaluation, many follow-up visits can be conducted via secure, HIPAA-compliant telehealth from your phone, tablet, or computer — which is the pattern most Marion County patients end up using to avoid the 30-mile round trip.