Why patients choose us
Why Chattanooga Patients Start Treatment at Restoration Recovery
Outpatient medication-assisted treatment is the largest and most-evidence-backed lane of addiction care in the country. For the overwhelming majority of patients with opioid or alcohol use disorder, it's the right place to start — and for most of our patients, it's where treatment ends up, too. Here's what starting at Restoration Recovery looks like in practice.
Same-week appointments
Most Chattanooga patients are seen within the same week they call. No six-week waitlists, no endless phone tag. Your first visit is a 60-to-120-minute evaluation with intake, counseling, and a doctor — and if clinically appropriate, a same-day Suboxone prescription. Sublocade and Brixadi injections are ordered during the first visit and administered at a follow-up.
Keep your job, your family, your home
Outpatient MAT is built around the life you already have — not the life you'd need to pause to get care. You come in for the first visit (one half-day), leave with a prescription, and follow-ups are 15 to 30 minutes each. Most patients never miss more than a few hours of work, and most follow-ups can be done by telehealth after the first in-person visit.
Evidence-based medications for opioid and alcohol use disorder
We prescribe all five FDA-approved MAT medications: Suboxone (daily film or tablet), Sublocade (monthly injection), Brixadi (weekly, bi-weekly, or monthly injection), Vivitrol (monthly injection for alcohol use disorder), and Acamprosate (daily oral for alcohol abstinence). Your provider picks the medication that fits your clinical picture and your life — not a one-size-fits-all protocol.
IOP and counseling when more support is needed
If medication alone isn't the right intensity, our intensive outpatient program (IOP) adds structured group programming nine or more hours a week — still on an outpatient schedule, still living at home. Individual counseling and certified peer support specialists are available alongside every treatment plan. Behavioral health and psychiatric care are integrated for co-occurring anxiety, depression, and trauma. Weekly Narcotics Anonymous meetings are hosted at the clinic.
Telehealth follow-ups after your first visit
After the initial in-person evaluation, many follow-up appointments can be done via secure HIPAA-compliant telehealth from your phone, tablet, or computer. For Chattanooga professionals, commuters, and parents, this is usually the deciding factor — treatment that integrates into the week you already have, not one that rebuilds your schedule around it.
TennCare and most commercial insurance accepted
We accept TennCare (BlueCare is Hamilton County’s dominant MCO), Medicaid, BlueCross BlueShield of Tennessee, Cigna, Aetna, Ambetter, UnitedHealthcare, Tricare, and most major commercial plans. Most patients pay little to nothing out of pocket for MAT. Verify your coverage before your first visit or call us to check.
Restoration Recovery is enrolled in TennCare’s BESMART program, which removes prior-authorization delays for preferred buprenorphine products and supports same-day prescriptions for eligible TennCare members.
Four regional clinics — Chattanooga as the main office
Chattanooga is our flagship location, open Monday through Friday at 6141 Shallowford Road. Our Cleveland, TN, Soddy-Daisy, TN, and Ringgold, GA clinics add regional coverage on specific weekdays. Same patient, same medical record, same treatment plan across all four doors — call 423-498-2000 and we'll help you pick the clinic that fits your schedule and geography best.
Ready to start? Call 423-498-2000 or request an appointment online — most new Chattanooga patients are in the chair within a week.